Return Policy

At 4Everfitness Supply, customer satisfaction is important to us. If there is an issue with your order, please review our return and refund policy below.

 

Eligibility for Returns

We accept return or refund requests under the following conditions:

• The item arrived damaged or defective

• The wrong item was received

• The item is significantly different from the description

Requests must be submitted within 7 days of receiving your order.

 

Non-Returnable Items

Due to hygiene and safety reasons, certain fitness products may not be eligible for return once opened or used. Items that show signs of wear, damage caused by misuse, or normal wear and tear are not eligible for refunds.

 

How to Request a Return or Refund

To request a return or refund, please contact our support team with:

• Your order number

• A clear description of the issue

• Photo or video evidence (if applicable)

Once your request is reviewed, we will provide further instructions.

 

Refunds

If your refund request is approved:

• Refunds will be issued to the original payment method

• Processing time may take 5–10 business days, depending on your payment provider

Please note that original shipping fees (if applicable) are non-refundable.

 

Replacements

In cases of damaged or incorrect items, we may offer a replacement at no additional cost instead of a refund.

 

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.

In some cases, you may not be required to return the item. This will be determined during the review process.

 

Late or Missing Refunds

If you have not received a refund after the processing period, please check with your bank or payment provider. If the issue persists, contact our support team for assistance.

 

Incorrect Address or Failed Delivery

4Everfitness Supply is not responsible for orders delivered to incorrect addresses provided by the customer or failed delivery attempts due to unavailable recipients.

 

Contact Us

If you have any questions regarding returns or refunds, please contact us through our Contact Us page. Our team will respond within 24–48 hours.